Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"*Everyone* here truly cares about your pet! From the moment we walked in the door, it was obvious how much the ENTIRE staff loves and cares for animals. They gave lots of treats (asked first) and even a blanket to lay on to make it a more pleasant experience for my pet.Dr. Erwin was so wonderful! She got down on the ground with my dog to check him out rather than having him get up on the table and likely be more anxious. It's obvious that she truly loves animals and was so kind to my pet. She really took the time with us and answered every last question I had. Then the staff made sure the lobby was clear before we left. They even texted me to let me know my prescription would be cheaper if we called it in elsewhere. Cannot say enough great things about this practice, I've never experienced that level of care!"

Chelsea M.

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